About Us

Who we are

Spinzwin Casino is an online casino for players in the United Kingdom. Our games come from established studios and arrive in three main forms: slots, live dealer tables and jackpot titles. You play in sterling, with balances, payment options and promotional conditions all shown in the cashier. There is no venue to visit; you open an account, complete the checks and play from a browser or a mobile device.

• Slots from established studios, from simple three-reel games to multi-line releases with feature rounds.
• Live tables hosted by human dealers, covering the familiar card and wheel games.
• Jackpots where a prize pool builds across qualifying games, with the current amount shown on the game tile.

What we stand for

Four commitments shape how we run the site.

1. Fair play. Game outcomes are produced by the studios' random number generators and are tested before release. We do not alter results, and neither your stake size nor your playing history changes the odds of a game.
2. Clear terms. Every promotion carries its wagering, time and eligibility conditions on the offer itself, and the full set sits in our terms and conditions.
3. Fast payouts. Once your account is verified, we return withdrawals to the method you deposited with, within the processing times shown in the cashier.
4. Safer gambling. The controls are built in rather than buried: deposit limits, loss limits, session reminders, time-outs and self-exclusion, all from your account settings.

How we look after players

Account verification

Before your first withdrawal we confirm your identity, your age, your address and the ownership of your payment method. We may ask for documents again later if your details change or if a payment needs looking into. We hold a gaming licence, and these checks are part of what that asks of us.

Secure payments and data

Deposits and withdrawals run through the providers listed in the cashier, over encrypted connections. We do not keep full card details on the site, and we use your personal data only as set out in our privacy notice.

Support around the clock

Our support team is available at any hour, every day of the year, on live chat and by e-mail at support@casinospinzwin.co.uk. Please write from the address registered to your account so that we can identify you without delay.

Safer gambling help and getting in touch

If gambling stops being something you choose and starts being something you need, free and confidential help is available in the UK, separately from us. GambleAware publishes information and guidance, GamCare runs the National Gambling Helpline and offers treatment and support, and GamStop operates the online self-exclusion scheme.

For anything else, including questions about this page, write to support@casinospinzwin.co.uk or open live chat. Complaints are logged and looked into, and we will tell you where matters stand and what happens next.